terms

Local Business Reporting

Terms and Conditions of Service

I.        Clarification of parties involved
As a matter of clarification, for the purposes of this agreement, Local Business reporting shall be known as the company or service provider. All
parties obtaining new membership shall be referred to as the customer or member. Parties utilizing or seeking the services of the member will be
known as clients.

II.        Membership Fees and Charges
The customer agrees to pay monthly membership fee of $50.00 payable in on the first of each month. This membership fee is to cover the initial
and annual cost of set up and maintenance of records and is non-refundable. The number of client surveys processed by the service provider
shall constitute the monthly charges at a rate of $.25 per survey processed for each survey over 50.

III.        Additional Charges
The member shall pay a one-time $25 application and processing fee. In the event that the customer’s account falls more than 10 days past due,
a late fee of $5.00 shall be assessed on the 11th day. A service fee of $35.00 will be accrued on any checks returned unpaid to the company by
the customer’s banking institution. Membership dues not paid in full within 30 days of the contract anniversary date will be subject to an
additional 10% in order to regain the expenses incurred by the company for additional work created.

IV.        Intent
The customer hereby acknowledges that neither the company nor its employees are representatives of the customer and that neither the
company nor its employees will refer any member over another. We are solely a processor and distributor of information obtained by the clients. It
is our intent to compile and post on the Internet the most accurate and up-to-date reflection of the client’s satisfaction so that the client can
determine more easily which member is right for them.

V.        Service Provider Responsibilities
It is the responsibility of the service provider to process, compile, and post the rating reports within two business days. For verification of the
surveys processed, the company will retain the surveys received and billed until the end of the next billing cycle. After that time has elapsed the
service provider can assume there is no dispute in the calculation and dispose of the surveys as they see fit. To ensure that the customer is
getting the best advertising service possible, it is the responsibility of the service provider to have an advertising campaign on at least two of the
following media with in a week’s timeframe; newspaper, flyers, posters, radio, billboards, vehicle window and or bumper sticker and/or mail. In
order to verify that the advertising is and has been done as described, the service provider shall retain records of its current fiscal years advertising
campaigns; the company shall also retain its advertising records for two prior fiscal years. The company will openly urge prospective clients to
offer the customer feedback so that they can gauge the effectiveness of our service.

VI.        Customer responsibilities
In order to ensure the accuracy of the surveys received by the company, surveys without either a receipt number or contract number will not be
added to the database they will however be included in the monthly processing totals for purposes of billing. In order to help obtain this
information, the customer agrees to encourage their clients to send the completed surveys to the company with the verification information (we
recommend that the customer adds it when the survey is given to the client). In order to ensure that the company is providing the best service
possible, the customer will complete a survey on the company every six months. In order to ensure verification of valid surveys, members will
provide the clients with their member ID number and will maintain an encoded receipt/contract number.

VII.        Contract/Membership Termination
Let it be known that this agreement is legal and binding for a term of no less than one year and shall be extended for as long as the customer
elects to remain a member. The customer acknowledges that the minimum requirement is to ensure that a representative sample of their clients
can be obtained. The customer retains the right to terminate the contract if it can be proven that the company failed to perform its duties as
described in this contract without reasonable explanation. Both parties reserve the right to terminate this contract, if it can be proven that the
other party has deliberately engaged in unethical or deceptive business practices. Unethical and/or deceptive practice as it pertains to the
company is defined as, but not limited to, manipulation of data or referring/recommending of one member over another. Unethical and /or
deceptive practice as it pertains to the customer is defined as, but not limited to, manipulating survey data, withholding surveys to avoid a
negative or bad survey. In the event that any party alleges any unethical/deceptive conduct, both parties agree to full cooperation of any
investigation that is done, failure to do so will result in immediate contract/membership termination. Neither party shall be required to make any
public statements nor will they be required to make any public appearances, so long as cooperation with the investigation is given. The member
has a 90 day period to opt out of the one year term provided the member has reported this intent in writing no later than the 90 days from the
contract date.

VIII.        Disputes
In the unlikely event that a legal dispute arises both parties agree that any legal fees (attorney’s fees, court costs, etc.) incurred shall be the
responsibility of the party incurring the fees regardless of the legal outcome.

Local Business Reporting are not representatives of its members, nor are they responsible for these companies. By using these reports you understand that
the reports are based on the data that has been obtained at the time of the web site update and are not a referral or recommendation of any kind.